Check that you provided a valid email address when you purchased it and the 'spam' folder in your inbox. If it's not there, contact the ticket operator from whom you bought it.
Online ticket sales will continue until March 1, 2023 at 6 pm unless they sell out before then. The exclusive distributors of tickets for the festival are Going, Biletomat, e-ticket or you can buy them at EMPiK chain stores.
Yes, as long as tickets are not sold out in advance online.
Let's respect the environment. There is no need to print tickets, just show it on your phone.
The purchased ticket is not refundable.
Yes, you can come to the festival with your child. When doing so, take care of his/her health (soundproofing straws) and safety.
Children under the age of 10 enter the festival for free. From 10 to 16 years old pay half price. Discounted tickets will only be available at festival box offices and cannot be purchased online.
Tickets cannot be transferred or resold to others.
Each ticket has a unique code that entitles you to enter the festival. Buying a ticket outside the official distribution network can be a victim of fraud and you should expect to be denied entry to the festival grounds.
The festival takes place in Szczyrk on the grounds of the Skalite Amphitheater. The entrance to the festival is from Wypoczynkowa Street. Details can be found at www.snowfest.pl/lokalizacja
The organizer does not provide parking. Cars should be parked along Beskidzka Street or other free places designated for this purpose.
The festival gates open at 6:00 pm, but the Food Market area, located just before the festival entrance, u will be open from 5:00 pm
The entrance to the festival is located from Wypoczynkowa Street. Details can be found at www.snowfest.pl/lokalizacja
Yes, but they must be accompanied by an adult or have written permission from a guardian to participate in the event. In addition, they should have a valid document proving their identity and age.
Yes, if you have a valid, undamaged and fastened wristband on your arm. Details can be found in the Event Regulations available at www.snowfest.pl/regulamin
No. It is forbidden to bring your own food and beverages to the festival area. You will find many food and beverage booths.
You can bring an amateur digital camera to the festival. You cannot bring cameras or other audio-video recording equipment without permission from the organizer.
The only form of payment at SnowFest Festival 2024 is electronic (cashless). When going to the festival, make sure you have access to electronic forms of payment (Visa, Master Card, American Express)
Send your application with links to your music to email@example.com and we'll see what we can do.
There is no locker room at the festival.
There is no depository at the festival.
It all depends on the weather. It may be cold but the atmosphere will be hot. The tents where the stages are located are heated.
Comfortably, so as to dance through the night.
Yes. You can satisfy your hunger in the 'food market' zone, which is located at the entrance to the festival. Admission to the zone is free.